Arrow filters FAQs
1.Does the Arrow filters only supply filters
At Arrow filters, we are dedicated to designing and manufacturing high-quality filtration solutions for a wide range of vehicles, including passenger cars, light-duty vehicles, heavy-duty trucks, and industrial machinery. Our expertise extends to providing customized filter solutions tailored to meet the specific needs of our customers, ensuring optimal performance, durability, and efficiency. With a commitment to innovation and excellence, we strive to deliver reliable filtration systems that enhance engine longevity and overall vehicle performance. Partner with us for cutting-edge filtration technology designed to exceed industry standards.
2.What is the lead time for new products?
At Arrow Auto Parts, we are committed to continuous innovation and invest significant resources in research and development to bring cutting-edge filtration solutions to the market. Our dedicated R&D team works diligently to design, test, and manufacture high-performance filters with the shortest possible lead times, ensuring our customers receive the latest advancements in filtration technology. Depending on the complexity of the product, our development timelines range from as fast as 3 weeks to a maximum of 6 months. By prioritizing efficiency and quality, we strive to meet industry demands with precision and speed.
3.Does the Arrow Auto Parts Group supply products all over the world?
With our extensive global distribution network and advanced logistical capabilities, we ensure fast and efficient delivery of our products to customers in every corner of the world. Our streamlined supply chain, strategic warehousing, and strong partnerships with leading shipping providers allow us to minimize transit times and optimize order fulfillment. No matter where you are, we are committed to providing timely and reliable shipments, ensuring you receive our high-quality filtration solutions with the shortest possible lead time.
4.Does the catalog include all Arrow Auto Parts Group products?
O nosso catálogo inclui todos os produtos para um mercado específico. Uma vez que concebemos e fabricamos produtos específicos para cada cliente, apenas as versões principais destes produtos aparecem no catálogo.
5.Does the Arrow filters website include technical documentation?
Uma vez que adaptamos os nossos produtos com base nos requisitos e especificações dos clientes, não publicamos documentos técnicos no nosso sítio Web.
6.What facilities does the Arrow Auto Parts have in its labs?
Orgulhamo-nos do nosso equipamento de laboratório topo de gama, que é o mais recente no domínio da filtração. Saiba mais sobre as nossas instalações laboratoriais aqui.
7.What ISO certifications does the Arrow filters have?
Todas as nossas fábricas funcionam de acordo com as normas de qualidade mais elevadas da indústria, incluindo a ISO 9001 e a IATF16494.
8.Why do we want to manufacture higher-quality filters than OE?
Esforçamo-nos por oferecer uma alternativa de alta qualidade aos fornecedores OEM para os nossos clientes e trabalhamos arduamente para atingir o desempenho de filtragem dos produtos originais. Também oferecemos aos nossos clientes um valor acrescentado sob a forma de filtros de qualidade superior que atingem 100% ou mais do desempenho do filtro original.
9.Does the Arrow filters have registered patents?
Estamos orgulhosos das nossas capacidades e oferecemos aos nossos clientes uma alternativa de alta qualidade a filtros tecnologicamente complexos e protegemos alguns deles com patentes registadas. Atualmente, temos duas patentes registadas e quatro patentes pendentes.
10.Does Arrow filters provide documentation on patent-free products?
Estamos conscientes da grande importância do registo de patentes no domínio da filtração e oferecemos aos nossos clientes uma garantia total para qualquer filtro adquirido na nossa empresa. Apoiamos os nossos clientes e respondemos a todas as perguntas, e oferecemos uma declaração de propriedade intelectual para todos os nossos produtos.
11.Does Arrow filters collaborate with other companies in the market?
Arrow filters define ourselves as partners to our customers and are proud to collaborate with them and with other functions in the value chain.