Arrow filters FAQs
1.Does the Arrow filters only supply filters
At Arrow filters, we are dedicated to designing and manufacturing high-quality filtration solutions for a wide range of vehicles, including passenger cars, light-duty vehicles, heavy-duty trucks, and industrial machinery. Our expertise extends to providing customized filter solutions tailored to meet the specific needs of our customers, ensuring optimal performance, durability, and efficiency. With a commitment to innovation and excellence, we strive to deliver reliable filtration systems that enhance engine longevity and overall vehicle performance. Partner with us for cutting-edge filtration technology designed to exceed industry standards.
2.What is the lead time for new products?
At Arrow Auto Parts, we are committed to continuous innovation and invest significant resources in research and development to bring cutting-edge filtration solutions to the market. Our dedicated R&D team works diligently to design, test, and manufacture high-performance filters with the shortest possible lead times, ensuring our customers receive the latest advancements in filtration technology. Depending on the complexity of the product, our development timelines range from as fast as 3 weeks to a maximum of 6 months. By prioritizing efficiency and quality, we strive to meet industry demands with precision and speed.
3.Does the Arrow Auto Parts Group supply products all over the world?
With our extensive global distribution network and advanced logistical capabilities, we ensure fast and efficient delivery of our products to customers in every corner of the world. Our streamlined supply chain, strategic warehousing, and strong partnerships with leading shipping providers allow us to minimize transit times and optimize order fulfillment. No matter where you are, we are committed to providing timely and reliable shipments, ensuring you receive our high-quality filtration solutions with the shortest possible lead time.
4.Does the catalog include all Arrow Auto Parts Group products?
Our catalog includes all of the products for a specific market. Since we design and manufacture customer-specific products, only the main versions of these products appear in the catalog.
5.Does the Arrow filters website include technical documentation?
As we adapt our products based on customer requirements and specifications, we do not publish technical documents on our website.
6.What facilities does the Arrow Auto Parts have in its labs?
We are proud of our state-of-the-art laboratory equipment which is the latest in the field of filtration. Learn more about our laboratory facilities here.
7.What ISO certifications does the Arrow filters have?
All of our plants operate according to the highest quality standards in the industry, including ISO 9001 and IATF16494.
8.Why do we want to manufacture higher-quality filters than OE?
We strive to offer a high-quality alternative for OEM suppliers for our customers and work hard to meet the filtering performance of the original products. We also offer our customers added value in the form of premium filters that reach 100% or more of the original filter performance.
9.Does the Arrow filters have registered patents?
We are proud of our capabilities and offer our customers a high-quality alternative to technologically complex filters and protect some of them with registered patents. Currently, we have two registered patents and four pending patents.
10.Does Arrow filters provide documentation on patent-free products?
We are aware of the great importance of patenting in the field of filtration and provide our customers with full warranty for any filter purchased from our company. We support our customers and provide answers to any questions, and offer intellectual property declaration for all of our products.
11.Does Arrow filters collaborate with other companies in the market?
Arrow filters define ourselves as partners to our customers and are proud to collaborate with them and with other functions in the value chain.